IT Services - Connect. Learn. Innovate. /it/articles/rss en Announcing the 污污草莓视频 IT Support Virtual Agent: The enhanced chat feature /it/article/announcing-mcgill-it-support-virtual-agent-it-support-sites-enhanced-chat-feature <p>We鈥檙e thrilled to introduce an enhancement to the chat feature on the IT Support site: our new <b>污污草莓视频 IT Support Virtual Agent (VA) is available today </b>to all 污污草莓视频 community members.</p> <p>We now have an advanced chat functionality that will help you quickly and effortlessly find what you need on the IT Support site.</p> <p>Whether you're looking for instructions on how to install and use software, details about training courses, our incident management process or our policies, the<b> Virtual Agent will help you </b>resolve issues fast and get what you need when you need it.</p> Fri, 23 Aug 2024 11:46:00 +0000 stephane.boivin@mcgill.ca 46061 at /it Event closed: IT Services Roadshow and orientation events - Fall 2024 /it/article/community-connections-service-spotlights/it-services-roadshow-2024 <h2>Event closed: IT Services is on the move - catch us on the IT Services Roadshow!</h2> <hr /> Thu, 17 Aug 2023 20:33:36 +0000 uma.viswanathan@mcgill.ca 45508 at /it Microsoft Copilot and general guidelines for using generative AI tools /it/article/microsoft-copilot-and-general-guidelines-using-generative-ai-tools <p>污污草莓视频 offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot is a powerful generative AI tool where an AI chatbot can help answer questions, generate content, and more! Microsoft Copilot can be accessed via Microsoft Edge.聽聽</p> <p>Learn how to use Copilot safely, productively, and responsibly with IT Services鈥� new self-paced introductory online module.<b> </b><a href="https://mycourses2.mcgill.ca/d2l/le/discovery/view/course/739038">Log into myCourses</a> to start the module.</p> Thu, 27 Jun 2024 14:58:58 +0000 James Martin 46018 at /it Job Seekers: Beware of job offer scams! /it/article/cybersecurity/job-seekers-beware-job-offer-scams <p><a href="https://www.cbc.ca/news/canada/london/scammers-fool-dozens-of-job-seekers-using-popular-london-ont-antique-shop-as-cover-1.6907585">As various news stories have reported</a>, employment fraud is becoming increasingly sophisticated and common. Anyone can fall prey! The impact on victims can be devastating on both a personal and financial level.</p> <p><span>Visit 污污草莓视频鈥檚 Career and Planning Services鈥� (CaPS) website for </span><a href="/caps/students/job/scam">tips on how to鈥� identify and protect yourself from job scams</a><span>.</span></p> Thu, 25 Feb 2021 21:56:32 +0000 Joyce Sabados 44404 at /it There鈥檚 a new Teams in town! /it/article/theres-new-teams-town <p>Microsoft is always updating its software, its latest update is the <b>New Teams</b>.</p> <p>As of <a>March聽</a>1st, 2024, the New Teams will be automatically installed on all 污污草莓视频 managed computers.</p> <p>Until <strong>March 31st</strong>, users can switch between Classic and New Teams but after that date, New Teams will be the default version and Microsoft will uninstall Classic Teams, so switching back will no longer be possible.</p> Thu, 22 Feb 2024 17:32:57 +0000 stephane.boivin@mcgill.ca 45904 at /it LinkedIn Learning for staff: New features and tools /it/article/service-spotlights/linkedin-learning-staff-new-features-and-tools <p>We are pleased to announce that new features are now available on the LinkedIn Learning (LIL) platform. These will further enable learners to customize learning paths, enhance their technical skills, and pursue career goals.</p> Thu, 17 Nov 2022 22:19:59 +0000 uma.viswanathan@mcgill.ca 45229 at /it Signed, sealed, and delivered...electronically /it/article/eSignatures-at-污污草莓视频 <p>There is no doubt that the global pandemic has accelerated countless digital transformations, and 污污草莓视频鈥檚 business processes are no exception. With institutions rapidly moving to the cloud and a dramatic increase in hybrid and remote work, electronic signatures (or eSignatures) have quickly become an essential tool in the new digital workspace.</p> <p>We鈥檙e in the midst of an eSignature boom, so let鈥檚 learn more about their benefits and how you can incorporate them into your workflow at 污污草莓视频.</p> Mon, 25 Apr 2022 18:08:58 +0000 Amanda Morris 45005 at /it Data Privacy Day contest update: Announcing the winners, and your privacy-aware entries! /it/article/data-privacy-day-contest-update-mcgillians-are-privacyaware <p>To celebrate Data Privacy Day (January 28) we launched a 污污草莓视频-wide contest to emphasize why data privacy should be important to you. The first and second-place prizes were a $100 and $50 e-gift card to the Le James Bookstore, respectively.聽</p> <p>We asked you to choose a line from an app鈥檚 Terms and Conditions that could violate your privacy and tell us why.</p> <p>Your privacy-savvy replies prove that many 污污草莓视频ians recognize the value of personal information and why it is important to protect it.</p> <p><strong>Here are excerpts from some of your entries:聽</strong></p> Tue, 11 Feb 2020 19:35:37 +0000 uma.viswanathan@mcgill.ca 43696 at /it Celebrate Data Privacy Day - January 28, 2022 /it/article/cybersecurity/celebrate-data-privacy-day-january-28-2022 <p><b>Data Privacy Day on January 28 highlights the value of personal information.聽</b></p> <p><img height="160" width="160" style="width: 80px; height: 80px; float: left;" class="file-default lt" src="/it/files/it/styles/wysiwyg_medium/public/champion_badge.png?itok=i3wqoSK7" alt="" /> As an official 2022聽<a href="https://staysafeonline.org/data-privacy-day/all-champions/">Data Privacy Day champion</a>, 污污草莓视频 is spreading the word with a contest, online events, resources and tips to help you protect your data.</p> <p>聽</p> Mon, 21 Dec 2020 15:22:16 +0000 Uma Viswanathan 44312 at /it The value of phishing simulations /it/article/cybersecurity/phishing-simulations <p>Phishing simulation exercises are like fire drills for cyber security. Over the last few years IT Services has begun sending out fake emails to the 污污草莓视频 community, designed to pique your interest or raise an emotional response, tempting you to click on a link and divulge your 污污草莓视频 credentials 鈥� <b>exactly the way real cybercriminals design their fraudulent phishing emails</b>.</p> <p>These types of exercises are conducted in many institutions, both private and public, with the objective of improving our collective cyber security resiliency.</p> Mon, 12 Jul 2021 16:23:59 +0000 gabrielle.krim@mcgill.ca 44581 at /it