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Learn how to use Copilot AI module now on myCourses

Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.

Published: 14 Jan 2025

Microsoft 365 license deactivation warnings

IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

Published: 13 Dec 2024

Do not use Read.AI for ۲ݮƵ purposes

La version française suit.

We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by ۲ݮƵ faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.

Published: 10 Dec 2024

The ۲ݮƵ Classroom A/V Instructions application is getting a makeover and a new home!

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the ۲ݮƵ IT Support website on December 13th, 2024.

Published: 6 Dec 2024

Staff Directory decommissioning – Staff to update/review Workday information by Jan, 31 2025

Starting on January 31, 2025, ۲ݮƵ IT Services will begin decommissioning the ۲ݮƵ Staff Directory in several steps. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.

Published: 4 Dec 2024

Updates to MyCreds™: Enhanced eTranscript and document Sharing for students!

We’re excited to share new features toMyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore& MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms.

Published: 4 Dec 2024

Teams Phone replacing Webex softphone

We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.

The benefits of switching to Teams Phone include:

Reduced costs

Same calling functionality as Webex (internal and external calling)

Keeping existing phone numbers

Published: 3 Dec 2024

RESOLVED: Mercury online course evaluation system is currently down.

Update - Monday, December 2, 2024 - Afternoon:

Mercury online course evaluation system is back online.

Original announcement - Monday, December 2, 2024 - Morning:

We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.

Published: 29 Nov 2024

Mural login now using Single Sign-On (SSO)

We are excited to announce that we've enabled Single Sign-On (SSO) onMuralfor a seamless and secure login experience. Action required: Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.

Published: 27 Nov 2024

Boost engagement in your PowerPoint presentations with Microsoft Forms!

Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!

Published: 14 Nov 2024

Microsoft Teams update: Private Teams only for enhanced security!

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:

Published: 14 Nov 2024

The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible

Access to myFuture / Accès à myFuture

To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant : https://myfuture.mcgill.ca

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ORIGINAL Message posted June, 2024

Published: 19 Sep 2024

Changes to MCGILL ALERT! mobile device notifications

۲ݮƵ’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.

In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.

Published: 10 Sep 2024

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.

Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!

Thank you to all who entered and answered skill-testing questions about the IT services available to ۲ݮƵ students.

We had 1513 entries! Within those entries:

Published: 6 Sep 2024

Change to the classroom telephones autodial behavior

After October 18,Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.

This change will prevent accidental calls to the hotline.

After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)

Published: 6 Sep 2024

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