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Program Requirements

The Diploma in Health and Social Services Management will prepare students with an integrated base of management knowledge in the field of health and social services management. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria, planning, directing, and coordinating the delivery of services in hospitals, reception centers for the youth and the elderly, local community centers, and other health and social establishments. Individuals will acquire knowledge and develop skills to work with other professionals, for budgeting, managing employees, purchasing equipment, as well as overseeing facilities and equipment worth millions of dollars.

Corequisite

• CMS2 500 Mathematics for Management (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Management Science (CCE) : Basic mathematics needed for business applications, including graphs of functions, series summation, mathematics of finance, annuity, discounted cash flow, internal rate of return, permutations, combinations, maxima and minima of functions with business applications in optimization, introductory statistics and probability

  Terms: Fall 2014, Winter 2015, Summer 2015

  Instructors: Lau, Hang; Nunes, Maria Eduarda (Fall) Golovina, Galina; Graham, Jim Norman (Winter) Brown, Grant (Summer)

  • Prerequisite: CMSC 000

  • Note: "Mathematics for Management" must be completed in the first semester of the Diploma in Management program.

Required Courses (27 credits)

• CACC 520 Accounting for Management (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

  Terms: Fall 2014, Winter 2015, Summer 2015

  Instructors: Cohen, Thierry; Parent, Kevin Paul; Lapointe, Deirdre (Fall) Cohen, Thierry (Winter) Cohen, Thierry (Summer)

  • Corequisite: CMS2 500

• CACC 523 Financial Aspects of Health Care (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Accountancy : Methods of budgeting in the health care system and evaluating health care investment proposals. Problems of benefit measurement and optimal public investment in relation to fiscal and political constraints. This includes the role of governmental expenditures, the public debt, private contributions in the health care system.

  Terms: Winter 2015

  Instructors: Zowall, Hanna (Winter)

  • Corequisite: CHLC 500

• CGM2 510 Project Management: Tools & Techniques (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Management : Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.

  Terms: Fall 2014, Winter 2015, Summer 2015

  Instructors: Chasse, Andrew (Fall) Chasse, Andrew (Winter) Gauthier, Sylvain; Champenois, Christian (Summer)

  • Restrictions: Open to students currently in a program. Not open to Special Students.

• CHLC 500 Health and Social Service Systems (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : An overview of the present Qu茅bec and Canadian health and social service system: its components, organization, management and challenges/uncertainties; its recent evolution, present organization and foreseeable direction. Interaction and interface between the health system and other social systems; roles and various levels of government and private sector.

  Terms: Fall 2014, Winter 2015

  Instructors: Robinson, Beverley (Fall) Robinson, Beverley (Winter)

• CHLC 502 Health and Social Services Information Systems (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : Information systems and data management fundamentals; understanding of integration of technology in the health care setting; effective use of information technology and management systems to improve the quality, safety, access, and cost-effectiveness of health care.

  Terms: Fall 2014

  Instructors: Zowall, Hanna (Fall)

  • Corequisite: CHLC 500.

• CHLC 552 Legal & Ethical Aspects: Health and Social Services (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : Health care system in Quebec, the federal and provincial law relevant to it. Explores relationships between civil and criminal law, law and medicine, law and ethics. Major legislation, case law and legal writings will be presented. Addresses human rights, professional responsibility, civil, criminal liability and dilemmas raised by new technologies.

  Terms: Winter 2015

  Instructors: Guay, Helene (Winter)

  • Corequisite: CHLC 500

• CMS2 533 Lean Operations and Performance Management in Health Services (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Management Science (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide 鈥渙utside of the box鈥� solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

  Terms: Fall 2014, Winter 2015

  Instructors: Levesque, Yvan (Fall) Levesque, Yvan (Winter)

  • Corequisite: CHLC 500.

• CORG 551 Behaviour in Organizations (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Organizational Behaviour : The implications for management and the essential concepts of social psychology such as motivation, perception, attitude change and organization. Group and organizational dynamics will be the major emphasis of the course. Classroom discussion and student participation is encouraged.

  Terms: Fall 2014, Winter 2015, Summer 2015

  Instructors: Callender, Shauna; Fraser, Linda (Fall) Callender, Shauna; Fraser, Linda (Winter) Raphael, Adel (Summer)

• CPL2 510 Communication and Networking Skills (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Policy : This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.

  Terms: Fall 2014, Winter 2015, Summer 2015

  Instructors: Callaway, Yvonne; Walsh, Brendan (Fall) Delorme, Bruno (Winter) Pitts, Charles (Summer)

Complementary Course (3 credits)

• CHLC 590 Topics in Health Care (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

  Terms: This course is not scheduled for the 2014-2015 academic year.

  Instructors: There are no professors associated with this course for the 2014-2015 academic year.

  • Prerequisite: CHLC 500

  • Note: Content will vary from year to year.

• CORG 553 Employee and Labour Relations (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Organizational Behaviour : Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.

  Terms: Fall 2014, Winter 2015

  Instructors: Westgate, Chantal (Fall) Boghoskhan, Arlette (Winter)

  • Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.

• CORG 554 Managing Occupational Health and Safety (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Organizational Behaviour : How to develop, implement and manage effective health and safety programs; competencies and roles of employees, supervisors, executives and HR; strategic, legal and ethical implications of legislation, risk behaviour; socio-psychological aspects of mental and physical health and safety issues; communications and training strategies.

  Terms: Fall 2014, Winter 2015

  Instructors: Castonguay, Jean-Louis (Fall) Castonguay, Jean-Louis (Winter)

  • Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.

• CORG 556 Managing and Engaging Teamwork (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Organizational Behaviour : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

  Terms: Winter 2015

  Instructors: Brosseau, Ann (Winter)